All Systems Operational

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Welcome to the Hivebrite status page

European servers Operational
European production servers Operational
European sandbox servers Operational
US servers Operational
US production servers Operational
US sandbox servers Operational
Switzerland production servers Operational
APAC servers Operational
Apac production servers Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Platform disruption due to a scheduled maintenance of our USSANDBOX servers Nov 3, 2025 07:00-13:00 CET

We will rehearse our annual Disaster Recovery Plan (DRP) process on our US Sandbox servers.
Some downtime is expected during the operation:
- between 01:00 AM and 07:00 AM EST.
- between 10:00 PM (November 2nd) and 04:00 AM PST
Posted on Oct 22, 2025 - 14:28 CEST
System Metrics Month Week Day
Uptime (EU Production)
Fetching
Uptime (US production)
Fetching
Uptime (CH production)
Fetching
Uptime (APAC production)
Fetching
Oct 29, 2025

No incidents reported today.

Oct 28, 2025
Response time: front-office, back-office on euprod
Resolved - The incident has been resolved. Fixes have been implemented to prevent future occurrences. Thank you for your support and understanding.
Please reach out to your CSM if you have additional questions.
Oct 28, 17:38 CET
Investigating - The latency issue has been resolved. Thank you for your understanding and cooperation. If you encounter further issues, please contact our support team.
Oct 28, 15:54 CET
Monitoring - Optimizations have been implemented to minimize impact. The latency issue is being closely monitored. Updates will follow as we track the situation. Thank you for your patience and support.
Oct 28, 11:52 CET
Investigating - We are currently investigating a latency issue affecting our services. Updates will follow as we work to identify the cause and assess the impact. Thank you for your patience.
Oct 28, 10:58 CET
Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

Oct 23, 2025

No incidents reported.

Oct 22, 2025

No incidents reported.

Oct 21, 2025
Service outage on all production environments
Resolved - The incident has been resolved. Our third-party has mitigated their outage issue.
Thank you for your support and understanding.
Please reach out to your CSM if you have additional questions.
Oct 21, 10:31 CEST
Investigating - Our platform is currently experiencing technical issues on multiple features (delays and errors in dispatching emails, embedding content) following a third-party outage, since 9.11am Oct 20.

There is no impact to existing customer data.

We apologize for the inconvenience and are working to resolve this as soon as possible.
Oct 20, 15:01 CEST
Oct 20, 2025
Oct 19, 2025

No incidents reported.

Oct 18, 2025

No incidents reported.

Oct 17, 2025

No incidents reported.

Oct 16, 2025
Global outage on US production
Resolved - The incident has been resolved. Fixes have been implemented to prevent future occurrences. Thank you for your support and understanding.
Please reach out to your CSM if you have additional questions.
Oct 16, 10:04 CEST
Monitoring - We have recovered from the incident. We keep monitoring closely to make sure the situation is fully resolved. Updates will follow.
Thank you for your cooperation.
Oct 15, 14:18 CEST
Identified - Our platform has suffered technical issues that prevented a portion of our users and admins from accessing the platform. There is no impact to existing customer data.

Users and admins may have been unsuccesful in using the platform between:
- October 14th, 10:30pm CEST and 11:00pm CEST;
- October 15th, 1:35am CEST and 2:20am CEST.

We have identified the cause of the incident, have already deployed mitigation measures and are still working on the resolution of the incident. Updates will be provided as progress is made.
Thank you for your understanding.

We apologize for the inconvenience and are working to resolve this as soon as possible.
Oct 15, 12:07 CEST
Oct 15, 2025
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