The incident has been resolved. Thank you for your support and understanding. Please reach out to our support team if you have additional questions.
Posted Nov 27, 2025 - 15:21 CET
Update
We have recovered from the incident. We keep monitoring closely to make sure the situation is fully resolved. Updates will follow. Thank you for your cooperation.
Posted Nov 27, 2025 - 15:09 CET
Monitoring
Our platform is currently experiencing technical issues that are preventing users and admins from accessing the platform. There is no impact to existing customer data. The incident started at 14:40 CET.
We have already identified the cause of the incident and are working on the resolution.
We apologize for the inconvenience. Updates will be provided as progress is made. Thank you for your understanding.
Posted Nov 27, 2025 - 15:06 CET
This incident affected: European servers (European production servers, European sandbox servers), US servers (US production servers, US sandbox servers), APAC servers (Apac production servers), and Switzerland production servers.