Intermittent access to Hivebrite service

Incident Report for Hivebrite Status page

Resolved

This incident has been resolved.
Posted Jun 01, 2021 - 10:56 CEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 01, 2021 - 10:00 CEST

Update

We are continuing to work on a fix for this issue.
Posted Jun 01, 2021 - 09:00 CEST

Identified

The resolution of our DNS domain was having intermittent difficulties, causing requests to fail reaching our servers.
We are still monitoring the situation.
Status page of our DNS provider: https://dnsimple.statuspage.io/
Posted Jun 01, 2021 - 09:00 CEST
This incident affected: European servers (European production servers, European sandbox servers), US servers (US production servers, US sandbox servers), and Switzerland production servers.