The incident has been resolved. Thank you for your support and understanding. Please reach out to our support team if you have additional questions.
Posted Nov 18, 2025 - 21:39 CET
Monitoring
Our third-party is recovering from their outage.
Our platforms are coming back up online as well since 3:36pm CET. We keep monitoring closely to make sure the situation is fully resolved. Updates will follow.
Thank you for your cooperation.
Posted Nov 18, 2025 - 15:54 CET
Identified
Our platform is currently experiencing technical issues that can prevent users and admins from accessing the platform. There is no impact to existing customer data.
We apologize for the inconvenience and are working to resolve this as soon as possible.
Posted Nov 18, 2025 - 12:52 CET
This incident affected: European servers (European production servers, European sandbox servers), US servers (US production servers, US sandbox servers), APAC servers (Apac production servers), and Switzerland production servers.