Webapp stability issues on EUProd

Incident Report for Hivebrite Status page

Resolved

Webapp was recently experiencing some technical issues.
The platform is now fully functional. We're back at a normal status and this incident is resolved. No customer or internal data was affected.
We apologize for the inconvenience. Please reach out to your CSM if you have additional questions.
Posted Oct 18, 2021 - 17:39 CEST

Monitoring

Webapp was recently experiencing some technical issues.
We've fixed the issue and are continuing to monitor the situation. There was no impact to customer data.
Posted Oct 18, 2021 - 16:43 CEST

Identified

Webapp is currently experiencing technical issues generating trouble to access for EUProd users.
This doesn't impact customer data.
We apologize for the inconvenience, we've identified a fix and are working to resolve this as soon as possible.
Posted Oct 18, 2021 - 16:34 CEST

Investigating

Webapp is currently experiencing technical issues impacting EUProd users.
There is no impact to customer data. We apologize for the inconvenience, we're working to resolve this as soon as possible.
Posted Oct 18, 2021 - 16:32 CEST
This incident affected: European servers (European production servers, European sandbox servers).