WebApp and admin jobs were recently experiencing some technical issues that caused slowness for EUProd users. The platform is now fully functional and this incident is resolved. No customer or internal data was affected. We apologize for the inconvenience. Please reach out to your CSM if you have additional questions.
Posted Dec 13, 2022 - 15:41 CET
Monitoring
WebApp and admin jobs were recently experiencing some technical issues that caused slowness for EUProd users. We've fixed the issue and are continuing to monitor the situation. There was no impact to customer data.
Posted Dec 13, 2022 - 15:24 CET
Identified
Webapp is currently experiencing technical issues generating slowness for EUProd users. Admin jobs (such as mail sending and indexations) are currently experiencing slowness for EUProd users too.
This doesn't impact customer data but it might impact the display of data to users. We apologize for the inconvenience, we've identified a fix and are working to resolve this as quickly as possible.
Posted Dec 13, 2022 - 10:57 CET
This incident affected: European servers (European production servers).