The incident has been resolved. Fixes have been implemented to prevent future occurrences. Thank you for your support and understanding. Please reach out to your CSM if you have additional questions.
Posted Jun 12, 2025 - 14:52 CEST
Monitoring
We have recovered from the incident. We keep monitoring closely to make sure the situation is fully resolved. Updates will follow. Thank you for your cooperation.
Posted Jun 12, 2025 - 12:10 CEST
Identified
We have identified the cause of the incident and are working on the resolution. Updates will be provided as progress is made. Thank you for your understanding.
Posted Jun 12, 2025 - 11:53 CEST
Investigating
Our platform is currently experiencing technical issues that are preventing users and admins from accessing the platform. There is no impact to existing customer data.
We apologize for the inconvenience and are working to resolve this as soon as possible.
Posted Jun 12, 2025 - 11:48 CEST
This incident affected: European servers (European production servers, European sandbox servers), US servers (US production servers, US sandbox servers), APAC servers (Apac production servers), and Switzerland production servers.