Temporary issues with bulk operations on US production

Incident Report for Hivebrite Status page

Resolved

This incident has been resolved.
Posted Jan 20, 2020 - 16:59 CET

Update

The team fixed the issues and is currently monitoring the results. All bulk operations are now available on the platform and those that were stalled have now been executed. The incident message on this status page will be resolved as soon as verifications have been finalized
Posted Jan 17, 2020 - 17:06 CET

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 16, 2020 - 19:02 CET

Identified

Admins may face delays when running bulk operations on the platform. This includes imports, exports, data management, and emailing campaigns. We have identified the root cause and are working to implement a fix.
Posted Jan 15, 2020 - 18:50 CET

Investigating

We are currently investigating this issue.
Posted Jan 15, 2020 - 18:44 CET
This incident affected: US servers (US production servers).